Anonymous
map-marker Florissant, Missouri

Just not satisfied with customer service

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Getting in touch with someone, never received an email 1 week later after chatting with someone. Call the phone number on the site an never could get through to anyone seems like the phone line just disconnected. Quickly to take your money but will not communicate with you. Too bad I can't speak without a live human being
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User's recommendation: No sure til my merchandise gets here

Anonymous
map-marker Washington, District Of Columbia

Did not get my merchandise

I would like to speak to a representative,. I need to return an item and cancel an order it was the same dress.it took so long for the first dress to come, I thought was lost or returned in the mail. So I ordered it again and I am not happy with the quality of this dress. I have ordered several dresses and this is the first time I have had a problem. The number listed on the Website is NOT a good number. My number is 304-261-**** thank you
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Anonymous
map-marker Dayton, Ohio

Trying to find out if any outfits come in tall sizes

I never got a response about the clothes if any come on yall sizes. I like the outfits but Im tall and need tall sizes. Thank you Lora Williams Im really wish if can talk to someone instead of emailing. Older people like to talk to people its a better understanding.
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John W Zbs

I didnt get all my items was supposed to been here every since 16tht

I ordered 5 dresses I only received 4 they supposed to have arrived every since 16th April I have not received one of them I would like to have my refund for it
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Loss:
$34

Preferred solution: Full refund

Deby Gue

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Verified Reviewer
| map-marker Oregon, Ohio

Where's my package

My complaint is where is my package you keep saying over and over and over you going to get back it's going to give you within a couple of days this was ordered last month and also it still u can have the nerve to say on my phone delivery is on the way 4 the several times and that truck is still sitting in Woodridge !!! in delivery but it still sitting at the same spot this is the fourth time I've been calling you this is ridiculous I want the package because this doesn't make any sense this is bad business
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Anonymous
map-marker Fort Wayne, Indiana

Was trying to get a return ticket was unable to get it was unable to get a live agent on the phone

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Was unable to get a live agent, was unable to get a return ticket so I could return the merchandise that I purchased because its too small
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User's recommendation: Never

Myrna S Tct

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Verified Reviewer

Overcharged me $94.99 for a cancellation order

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I cancelled an order they charged me anyway and never returned my money, it's been seven months ordered two more dresses and returned them because they didn't fit and got my refund for that. my $94.99 they won't call me or email me like they said.how long does it take to check back when the order was placed and cancelled on the same day to refund my money 6/5/22.
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Loss:
$9499

Preferred solution: Full refund

Anonymous
map-marker Citrus Heights, California

Need by delivery asap

I was hoping to speak to someone about a rush order. There is a pantsuit I need by May 25th. I was hoping this could happen.
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Theresa E Ghd

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Verified Reviewer

I want order ASAP it’s been over a month and it shouldn’t take that long so please send my orders thx

Everything that was needed I put it in and paid for it all in full Im waiting on my dresses plz have been waiting for my dresses to long can I get a call quick I would like to know
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Preferred solution: Deliver product or service ordered

1 comment
Guest

No, you can't.

Shirley H Rhd

About an online order

I don't see the order that I purchased in email to track it and I do have something else I want to order that is my cart I want wait to see if I receive my first order this is my first time ordering from you so I heard good report so we'll see.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Miami, Florida

Return/exchange item

Unfortunately no one had answered the call. I have been shopping from Rosewe for years and I've bought many beautiful pieces, which I love. Finished goods are usually great - neat
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User's recommendation: Give Rosewe a try and dispel your fears

Anonymous
map-marker Hartsville, South Carolina

Didnt get my order

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I didnt they my order it said it was delivered in the mailbox but it wasnt what yall going to do about that
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Barbara M Kpn

To return some items

The items are not what I expected. I would like to return the items.I received the items on 4-20-23. My name is Barbara McCadden 27922 Perkins Rd N Dinwiddie Va 23805
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Preferred solution: Full refund

Debra S Mrd

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Verified Reviewer

Number is invalid wow

Pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, pissed, custom *** *** *** *** *** *** *** This is not right. When you all put a wrong number to be cut tech that I need to return this dress. I needs my refund a mediately be for your 30 days expires.
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Loss:
$40
Pros:
  • Wow
Cons:
  • Wow

Preferred solution: Full refund

Oluwaseun A Spe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

An order issue

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Rosewe - An order issue
My order over a month not delivered. Agent expediting 4 times no changes. Tracking not working . Call number not working... Ordered since Dec 23rd
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Preferred solution: Deliver product or service ordered

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