Rosewe
Reviews and Complaints
www.rosewe.com
Anonymous
Lafayette, Louisiana
Absolutely AWFUL Servoce
Not only was it a pain to order the clothes in the first place (turns out you could submit your order but now have paid for it, resulting in an additional visit to work through their website) but they take over a week to ship your items. They eventually send you a tracking website, you know, to track your clothes order, but the track17.net website is confusing at best, fraudulent at worst. Just know that there will be NO way to tracking your order. By the time your items arrive, they are thin, cheap-looking and you've forgotten you were getting anything in the first place. Not worth the trouble or the money, regardless of how many "coupons" they supply. Never again.
Loss:
$50
Reason of review:
Problem with delivery
Preferred solution: Let the company propose a solution
Anonymous
New York, New York
Rosewe - Online Order Review from New York, New York
I still waiting on my order.. please contact me 347 490 ****
Reason of review:
Problem with delivery
1 comment
Anonymous
Laguna Beach, California
Rosewe - Dress Review from Laguna Beach, California
Their stuff is ***. I bought a dress that looks nothing like it did online and the coat I bought is so poorly made, I wouldn't give it to a homeless person.
Reason of review:
Bad quality
2 comments
Anonymous
Nepean, Ontario
Rosewe - Online Order Review from Nepean, Ontario
I had ordered December 1st and still haven't received shipping confirmation. Also sent a ticket to contact me and I haven't heard anything back either. Unsure to contact to start a dispute. I didn't pay with pay pal but yet on my purchase form it says " Pay Pal * ROSEWE .com " DO NOT order from them!
Reason of review:
Order processing issue
3 comments
Anonymous
Perth, Western Australia
Ladies top
I have still not received this product which I ordered before xmas. this top was meant to be a xmas present so it was a big let down not to receive it. this makes me wonder if this is a fraudulent company. I would like an explanation from some one RE: this item. My home address is 1a candiru court Sorrento 6020 perth wa and my email address is margaretarthur1950@***.com.au kindest regards Mrs Margaret Arthur. Registered Nurse Friday second of January 2015. If I do not receive word about this garment then I ill be taking this to the police and consumer affairs.
Loss:
$30
Cons:
- Customer service is very poor
Reason of review:
Poor customer service
Preferred solution: Deliver product or service ordered
1 comment
Anonymous
West Hempstead, New York
Rosewe - Online Order Review from West Hempstead, New York
I am awaiting my items from rosewe and haven't gotten them so I going to start nationwide issue and shut there *** down
Reason of review:
Problem with delivery
2 comments
Anonymous
Odessa, Texas
Rosewe Clothing Review
Clothes are very small. I am a size 9/10. I ordered large and I can't put anything on. I'm unable to get I touch with the company. I want is to return the merchandise for a refund.
Reason of review:
Not as described/ advertised
Anonymous
Charlotte, North Carolina
SCAM
I ordered clothes then 2 days later accessories. The accessories came but I still haven't recieved my clothing. I have sent several messages to this company and I have requested a refund. I am getting very frustrated about this matter. I want my money back. I keep submitting my ticket to Rosewe every day for a week. I have yet to recieve my refund or my merchandise. I have not heard from Rosewe in 2 days now. I don't know what else to do. I am going to submitted another request. If someone knows of another way to contact Rosewe, please let me know.
Loss:
$87
Reason of review:
Problem with delivery
Preferred solution: Full refund
Anonymous
Littleton, Colorado
Rosewe - Website Review from Littleton, Colorado
Sounds like a Chinese website to me, beware, they do not follow the same rules and regulations as the U.S. , I am filing a complaint with another Chinese website that stole $223 from me. These are all scams they are second hand shops
Reason of review:
Poor customer service
2 comments
Anonymous
Deux-Montagnes, Quebec
Rosewe - Review in Footwear and Clothing category from Deux-Montagnes, Quebec
Beware ... do not buy from this company !!! Rosewe, Rose Gal. Sammydress, LightinTheBox ... they are all sister sites That need to be stopped and Facebook needs to quit allowing them to advertise and Promote through them !!! And their help that it offers you a lie.
Reason of review:
Poor customer service
1 comment
Anonymous
Antioch, Tennessee
Rosewe - Website Review from Antioch, Tennessee
Ordered two items same day seperate orders ob 11.11.14. Paid with paypal. Website shows processed and delivered but never received the packages...cant get anyone on the phone to dispute or track. Dont order from them.
Reason of review:
Problem with delivery
1 comment
Anonymous
Grand Rapids, Michigan
Online Order Review
I submitted my order and have still not received the items I ordered. Tried to contact multiple times with zero response in return. Extremely frustrated and will dispute the charges on my card. I seen the ever ties meant for this company on Facebook. I will make a point to post on Facebook on a daily basis how they are a scam do not order from them
Reason of review:
Problem with delivery
Anonymous
Oldham, Oldham
Rosewe - Top Review from Oldham, Oldham
I ordered a top 30.12.14 and still waiting for delivery quick enough to take my money. Apparently item has been dispatched!!!!!
Reason of review:
Problem with delivery
1 comment
Anonymous
Indianapolis, Indiana
Rosewe Clothing Review
this service is very awful I received my merchandise 25 to 30 days late and the product is very bad quality. I will never purchase anything from this site again
Reason of review:
Problem with delivery
Anonymous
Mount Laurel, New Jersey
Complete sham and fraud
This company is a complete sham and when you try to return your items they will offer you 1/4 credit to buy something else. Why buy complete junk they put out there. Items not as pictured and way to small and I am a small person! So when you go to return the items you will be told to pay postal charges and since going to CHINA to get tracking which comes to more than you paid. Your word against theirs that they received it….actually told us not to bother because it could get lost because of all of the connections. BUYERS BEWARE!!
Reason of review:
Poor customer service
Preferred solution: Full refund
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Hello,
I am customer service representative from rosewe.com and i hope that i can help you with your order.
but first of all,can you please tell me your order number?I can do nothing with out the order number
our contacting link is http://www.rosewe.com/support.php
waiting reply!