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Rosewe in Mount Laurel, New Jersey - Complete sham and fraud

This company is a complete sham and when you try to return your items they will offer you 1/4 credit to buy something else. Why buy complete junk they put out there. Items not as pictured and way to small and I am a small person! So when you go to return the items you will be told to pay postal charges and since going to CHINA to get tracking which comes to more than you paid. Your word against theirs that they received it….actually told us not to bother because it could get lost because of all of the connections. BUYERS BEWARE!!
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Review
#564390 Review #564390 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Rosewe in Charlotte, North Carolina - SCAM

I ordered clothes then 2 days later accessories. The accessories came but I still haven't recieved my clothing. I have sent several messages to this company and I have requested a refund. I am getting very frustrated about this matter. I want my money back. I keep submitting my ticket to Rosewe every day for a week. I have yet to recieve my refund or my merchandise. I have not heard from Rosewe in 2 days now. I don't know what else to do. I am going to submitted another request. If someone knows of another way to contact Rosewe, please let me know.
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Review
#562411 Review #562411 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$87
Preferred solution
Full refund

Online Order Review

Over 2 weeks. Haven't received a thing. Scam! Scam! Scam! *** shame. I'll just cut my losses and tell everyone not to pay them any attention. Must be Asians!
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Review
#562302 Review #562302 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe in Temple, Georgia - Never recieved order, wont refund money, cant locate them

1.0
Details
I ordered two shirts off of the rosewe link from facebook. They deducted the payment from my paypal account. I saw it on there. then I received an email from track17 with an invalid tracking number, no way to contact them. Then I went on to paypal to ask for my money back and the charge is gone but the money has disappeared. I haven't heard any good things about this company. I am not sure where to go or who to contact now.Can someone contact me asap and tell me how to recoup my money? please help! I have entered over 100 words?
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4 comments
Anonymous
#1064728

I need my order or my money.

Anonymous
#936351

I have not recieved my 2 dresses i have ordered. I want you to look into it.

hikergal80
#927750

If you paid through Paypal you may be able to recoup your money through them.

Anonymous
#906332

Same here

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Review
#560711 Review #560711 is a subjective opinion of poster.
Cons
  • Stole money
Reason of review
i never recieved my items and I my payment was deducted and now itis missing but I was not refunded and they sent me a fake tracking id with no way to contact the company
Loss
$39
Preferred solution
Full refund
Tags
  • Rosewe Scam
  • Fake Tracking Rosewe
1.0
Details
I Ordered 2 items and requested 5 day shipping $4.99 to get in time for an event. I did not receive the clothing until 2 weeks later so not in time for event. Once I did get I found poorly made clothing that was not as pictured. The jacket had no buttons or way to...
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Review
#560489 Review #560489 is a subjective opinion of poster.
Cons
  • Any part of it
Reason of review
poor service, delivery, received late, defective, not as described
Loss
$66
Preferred solution
Full refund
Tags
  • Rosewe Scam
Currently in dispute over my order. New customer discount of 15% and facebook discount were no where to be found and no where to apply to order. Tried to cancel the order (immediately after ordering) because I too am VERY pissed, but after submitting the freaking...
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3 comments
Anonymous
#930638

Item arrived quite promptly but was nothing like picture. Very poor quality and very small.

Medium was probably about UK size 8. Didn't bother even trying to return as I knew would just be wasting my time. Won't let me log back in and no way of contacting customer service.

They clearly don't do returns so am stuck with purchase. Avoid this company like the plague.

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Review
#559128 Review #559128 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$126
Preferred solution
Full refund
Tags
  • Rosewe Scam
1.0
Details
Not only was it a pain to order the clothes in the first place (turns out you could submit your order but now have paid for it, resulting in an additional visit to work through their website) but they take over a week to ship your items. They eventually send you a...
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Review
#558135 Review #558135 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Rosewe Scam
1.0
Details
THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN PHOTOS. PLEASE DO NOT BUY AND PASS THIS ON TO EVERYONE. EVEN VIA PAYPAL I CAN'T GET REFUNDED. NONE OF THEIR REFUND LINKS WORK AND NOTHING LOOKS LIKE IN...
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13 comments
Anonymous
#1736432

Look at the models in the Rose We and Berrylook pictures- same company racking up on $$$ - they are manikins and the fabrics are an illusion overlay with digital images completed with basic Adobe digital painting effects.. Master imitators, knockoffs and copycats - EVEN IN PRINT! They even write fake reviews for their own items.

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Review
#557682 Review #557682 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
Reason of review
Not as described/ advertised
Loss
$96
Preferred solution
Full refund
Tags
  • rosewe scam dontbuy
1.0
Details
This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which made up the bulk of the order was not part of the package to be shipped out. It doesn't make any sense if you look at how they have a count down for...
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88 comments
Anonymous
#1363285

poor quality. they ship what they want not what you order.

they make it impossible to return items. they charge for items you ordered but did not received.

NO CUSTOMER SERVICE! stay away!

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Review
#537895 Review #537895 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$93
Preferred solution
Full refund