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Online Order Review

I haven't received my order!!!!!! 6787686894 Nikki
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Review
#626021 Review #626021 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe - Clothing Review from London, London

I received my order 2 day and they all *** and not same as pic they showing i gues rosewe try to copy that cloths and so bad quality aswel and i dont understand how other people saying its good quality and good. :( all bull *** and waist of money never ever gonna order again i was soo looking forward my order :(((((((((((
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1 comment
Canton
#976073

Dear customer,

I am customer service representative from Rosewe.com and i sincerely hope i can help you with it.

We checked our items carefully before shipping to make sure all the items arrived in good condition.

If you received the items and you are not satisfied with is you can contact with us and we will offer a better solution.

Contacting link is : http://www.rosewe.com/support.php

Review
#625599 Review #625599 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
You did right by coming here. Don't listen to the other comments. They are probably friends of the people. When you offer items, there should be a comparison chart. There was another site I came across and didn't realize it till they pointed out to check the size...
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Review
#625486 Review #625486 is a subjective opinion of poster.
1.4
Details
I finally received my dress to find out there 2x fits a an size 10. I will never order from Rosewe again.
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3 comments
Anonymous
#975125

hmm interesting

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Review
#624419 Review #624419 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
Rosewe - Dress Review from Neptune Beach, Florida
Ordered a dress and used the size chart provided as a guide and the dress adverised is on the right, the one I recieved is on left...it is not a v neck as pictured. It is about a foot too short all over. Way too small cheap quality. Refused a full refund although this...
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21 comments
Anonymous
#1454353

Do you know what sucks - these jerks are advertising on the site we are complaining on!!

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Featured
Review
#623059 Review #623059 is a subjective opinion of poster.
Reason of review
Bad quality
1.9
Details
They do not give you a address to return the item and I will never order from them again. They will not give you a full refund. They will keep most of your money for shipping
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2 comments
Canton
#972958

Dear customer,

I am customer service representative from Rosewe.com and i sincerely hope i can help you with your order.

We are terribly sorry for what happened and here is our return policy: http://www.rosewe.com/return-policy-a90.html

Please check it carefully ,if you insist return it, please contact with us and we will offer return address:http://www.rosewe.com/support.php

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Review
#622384 Review #622384 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I have tried to cancel my order with Rosewe, after trying to get hold of them they informed me delivery could take up to 7 weeks! I requested they cancel my order and issue a refund (as this was after the event I needed it for) but they kept fobbing me off until they...
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1 comment
Anonymous
#1329360

THANKS FOR THE INFO. I was seriously going to order, VERY glad I read these bad reviews!!!!

When they get enough, maybe they'll have to be more customer-oriented.

Review
#622241 Review #622241 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
  • Customer service is very poor
Reason of review
Not as described/ advertised
Loss
$20
I purchased 3 dresses from this company. I used the chart provided on their website to select the correct size and THEN I went up a size. Well the items I received are SIGNIFICANTLY smaller than measurements listed in their chart. I requested to return them all and...
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4 comments
Anonymous
#1169463

HORRIBLE EXPERIENCE! They refuse to give you address to return items and suggest that if the item does not fit then to give it as gift.

You cannot speak to a live person and takes days to get a response back on "Live Chat".

I will be disputing this charge from my credit card company... end rant.

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Review
#621873 Review #621873 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
  • Customer service is very poor
Reason of review
Poor customer service
Loss
$58
Preferred solution
Full refund
I ordered 2 dresses from the a month ago and up to now I still haven't received them. Do waste your time or money ordering from them. Facebook should not let them post about their clothing because of all the negative reviews. They draw you in with the great prices....
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1 comment
Canton
#971216

Dear customer,

I am customer service representative from Rosewe.com and i sincerely hope i can help you with your order.

Generally we have 3 shipping methods with different deliver time.

For some countries which is very far away from China, it may takes 1-2 months.

Now, i hope you can provide your order number so that i can help with your order.

Contacting link is : http://www.rosewe.com/support.php

Review
#620676 Review #620676 is a subjective opinion of poster.
Cons
  • Any part of it
Reason of review
Problem with delivery
Loss
$52
Preferred solution
Full refund
Tags
  • Rosewe Scam
1.0
Details
The dress i ordered looked nothing like the picture on the site. the material was way different and the dress was short. Im not satisfied and wont be ordering anything else from here.
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1 comment
Canton
#971217

Dear customer,

I am customer service representative from Rosewe.com and i sincerely hope i can help you with it.

We provide items of high quality at this price and we check the items before we ship out.

If customers are not satisfied with the items, they are encouraged to send us pictures and we will check and offer solutions as soon as possible.

Review
#620425 Review #620425 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised