order money dress refund items number service item customer customer service
Placed an order on April 25, still waiting. Order placed from an even further country of origin already in Canada after a week. No mention of how long shipping takes of its express or if it's 4-6 weeks. I was hoping to use this for a bridal tea party but it may not be...
View full review
3 comments
Anonymous
#1358801

you said I need complete address for order #RR1708022248204294 my address is 3518 w 76th place Chicago Illinois 60652-1410

View more comments
Review
#635388 Review #635388 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe - Online Order Review

Yes there was s ordered made that I never got please contact me ASAP 5024168663 thank you.... Michelle
View full review
2 comments
Canton
#984626

Dear customer,

We are sorry for what happened.

Could you inform us the order number? We are willing to help you.

Please feel free to contact us http://www.rosewe.com/support.php

We will check in detail about the your order and reply.

Looking forward to hear from you. Have a nice day:)

Canton
#984160

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

You can find the order no. on your payment invoice.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

View more comments (1)
Review
#635005 Review #635005 is a subjective opinion of poster.
Reason of review
Problem with delivery
Still waiting on my packages since i order May 5..n still havent came..cant track it
View full review
4 comments
Anonymous
#1349626

Lauren, I ordered two bathing suits only one arrived. You cashed both pay pal monies where's the other bathing suit. It was ordered June 26 it was a gift and she went to a pool party with no suit.

View more comments
Review
#634760 Review #634760 is a subjective opinion of poster.
Reason of review
Problem with delivery
This company is a HUGE fraud. They will send you a 'version' or replica of what is in the picture. I'm pretty sure they have children making the items that they actually sale. I ordered a black jumpsuit... cutest thing ever on the website, when I got it, I could...
View full review
Review
#634480 Review #634480 is a subjective opinion of poster.
Product
Rosewe Jumpsuit
Reason of review
Bad quality
Loss
$67
Preferred solution
Full refund

Rosewe - Online Order Review from Morgan City, Louisiana

1.3
Details
Placed order. Paid for expedited shipping. No such luck and no response from company
View full review
3 comments
Canton
#984627

Dear customer

We are sorry for what happened.

Could you inform us the order number? like R1505141226284295, starts with a letter R

We will track it for you and send you the latest information.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

Canton
#984159

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

You can find the order no. on your payment invoice.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

Canton
#983566

Dear customer.

So sorry for you waiting.

We need your order number to check the status. would you please give us that first?

Thank you

And you can contact with us directly

Please click http://www.rosewe.com/support.php

We will solve your problem asap.

please take it easy. Nice day :)

View more comments (2)
Review
#632928 Review #632928 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe - Swimsuit Review from Spring, Texas

1.0
Details
Rosewe - Swimsuit Review from Spring, Texas
Got a swimsuit that should of been a been up style one and it was also the top was made very cheap and the hook was upside down on the bottom and would keep coming undone I wrote them and send them the picture of it that this is what I got never again would I order from there worst company ever
View full review
Review
#632363 Review #632363 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Reason of review
Bad quality

Rosewe - Dress Review from Houston, Texas

I got my dress in the mail yesterday this dress is si cheap and it was tore the hem is not even finish I want my 15.75 back I. Don't wear cheap looking clothes this is a fraud
View full review
1 comment
Canton
#980995

Dear customer

We apologize for what happened.

Could you please inform me your order no.? Then I can check for you.

Also you can submit the ticket and attach the photos.

Please click http://www.rosewe.com/support.php

We will help you solve the problem, please no worry. Looking forward to hear from you Nice day:)

Review
#631780 Review #631780 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality

Rosewe - Clothing Review from Cincinnati, Ohio

1.8
Details
This is my first purchase from ROSEWE. I did not realize the merchandise would be shipped from China when I placed my order. I find the customer service is very poor from many Chinese companies. I was shocked at the poor quality of the garmet. I contacted the company repeatedly for direction on how to return the package. NO RESPONSE...EVER! Do not do business with this Chinese company.
View full review
2 comments
Anonymous
#984665

Order number: R1412190841054295

I got the wrong size, returned it and so far we have been sending e-mails back and forth for the last 5 months. I am entitled to full refund since the order was sent wrong.

I explained this several times and everybody pretends they do not speak English.

Keep telling me that I got my money back. As a consumer I was misled and in the US this is against the law.

Canton
#981301

Dear customer

We are sorry for what happened.

Could you please tell me your order no.? Then I can check for you

I'm willing to help you solve the problem.

You can submit the ticket, please click http://www.rosewe.com/support.php

Also you can send us email to service@rosewe.com We will reply you in 1 working day. Thank you so much

View more comments (1)
Review
#630680 Review #630680 is a subjective opinion of poster.
Product
Rosewe Clothing
Reason of review
Bad quality

Rosewe Website Review

I purchased an item on the website on the 12/04/15. I still haven't got the item, I sent them am email and I didn't get a reply. I am highly disappointed, I have never had this problem before.
View full review
Review
#629856 Review #629856 is a subjective opinion of poster.
Product
Rosewe Website
Reason of review
Problem with delivery

The grass is not greener on the Rosewe side

1.5
Details
For starters, I ordered a bathing suit and a dress from the website. it took almost two weeks to get here which is way longer than the time stated on the website. after ordering i noticed i was charged for two of the same bathing suits. i immediately looked up the contact information (no number) i submitted a ticket to cancel that and refund my money because i then heard this website was a rip off. the items came today and boy were they horrible the bathing suit had no support as stated on the website and picture, the dress was horrible i usually wear a Large i got a extra large because it was a back zipper.... It did not fit i carefully payed attention to the size chart and ordered correctly. This site has poor quality clothing and the customer service is terrible. they told me today that getting a refund would be hard and i just need to give the clothes as a gift of sell them wtf? nooo i never had this problem with any other place. ill stick to macys never again!!! stay away dont order from here the prices are not worth it
View full review
Review
#629477 Review #629477 is a subjective opinion of poster.
Pros
  • Prices
Reason of review
all of thee above 1-4 especially
Loss
$60
Preferred solution
Full refund
Tags
  • poor appearance
  • Rosewe Complaints
  • shipping delay