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1.0
Details
DO NOT order from this website. They send you *** items made very poorly (with no return slip) and will do everything in their power not to give you a refund. I sent two emails to them to cancel an order and they ignored them and sent my item anyways, no confirmation...
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2 comments
Rosewe
#933495

Hello,I am customer service representative from Rosewe.com and we are terribly sorry what happened.But we never ignored emails from customers and all the email address from wh...

Review
#584101 Review #584101 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
3.0
Details
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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10 comments
kaydence11111
#1126118

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

Review
#583416 Review #583416 is a subjective opinion of poster.
Cons
  • I did not like
  • Customer service is very poor
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam
Resolved
2.5
Details
I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would...
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9 comments
Anonymous
#1117233

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Review
#582967 Review #582967 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam

Rosewe - Vest Review from Olney, Maryland

Rosewe - Vest Review from Olney, Maryland
I ordered a vest from Rosewe and it was falling apart and shedding the minute I took it out of the package. Rosewe was extremely difficult in communicating. After several emails with them asking for photos, they offered me $5 for a $27 item. I will never buy from them again.
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2 comments
Review
#582629 Review #582629 is a subjective opinion of poster.
Reason of review
Bad quality
1.3
Details
I bought 6 dresses thinking they are cute right? wrong they all look very different in real life than they do in pictures. All dresses look cheap.. cheap fabric.. just bad quality, on top of that they were ALL short. I am 5'5 and they were all so short that if I bend...
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7 comments
Anonymous
#1285217

Total scam. Wish I'd looked company up prior to ordering. Hopefully some very tiny people can wear the 2 items sent to me.

Review
#581682 Review #581682 is a subjective opinion of poster.
Cons
  • Poor quality
  • Cannot return or get refund
  • Not how advertised
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Rosewe - Online Order Review from Richmond, Virginia

1.0
Details
I ordered from Rosewe on December 21th and it is now January 10th. And it has not arrived! The tracking said that it delivered yesterday on January 9th to the front door or porch. Im not even sure which U.S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again. Sounds like other reviews have said the same things and I wish I would have read these before ordering. Have heard the same things about lovely wholesale. Another China based company!
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1 comment
Review
#580795 Review #580795 is a subjective opinion of poster.
Reason of review
Problem with delivery
I ordered a coat in Oct. 2014. Three weeks later it was not received. I emailed saying I no longer wanted the product as it was already too cold out to wear it. They said that it was at my post office and I had to pick it up and then return it. I never got...
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1 comment
Rosewe
#928944

Hello ,This is the customer service from rosewe.com can you plesae tell me your order no.? we would investigated this problem and give you a good solution .

Review
#580284 Review #580284 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund
1.2
Details
I still have not received it, I have contacted the company multiple times, each time getting a response "We checked with the shipper, it is delayed due to ..." I have asked to be refunded and they state they are unable to refund me and that I should check my mail box....
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3 comments
Rosewe
#928450

Hello,I am customer service representative from rosewe.com and i sincerely hope that i can help you solve this matter as soon as possible.The fact is that we have different sh...

Review
#579791 Review #579791 is a subjective opinion of poster.
Cons
  • Customer service is very poor
  • Cannot return or get refund
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
1.0
Details
Ordered 3 tops 3 weeks before Christmas & still haven't received them on January 7, 2015! Told them I wanted a refund & they keep saying the package is on the way!!!!
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1 comment
Rosewe
#927508

Dear customer, I am customer service representative from rosewe.com and i hope that i can help you solve the matter soon.But i need you tell me your order number so that i can...

Review
#579574 Review #579574 is a subjective opinion of poster.
Product
Reason of review
Problem with delivery

Rosewe - Dress Review from Harleysville, Pennsylvania

1.0
Details
I am extremely angry. I ordered a "dress" from this website on the 28th of December hoping that it would arrive with my dailylook order just in time for new years! My dailylook order arrived on New Years Eve and here I am sitting here on January 5th, and still no sign of my "dress." Also I recieved an email from Rosewe.com that was happy holidays card and the card was a team of dental care workers and a list of their different oral surgeries. I am fuming and everytime I try to log in to my account, it says my account does not exist. I have tried the only email and 3 passwords that I use. None of which work... I tried making a new account and it says my email was already being used. I tried to email myself a forgot password and it says then that my email does not exist in their system? HOW does that make sense?! Sincerely, A VERY pissed consumer.
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2 comments
Review
#578489 Review #578489 is a subjective opinion of poster.
Reason of review
Problem with delivery