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Brought merchandise and returned it because it did not fit. Have not received refund yet. About to could an attorney. Merchandise brought in may, returned 3 days later. Still no refund. It's august!
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1 comment
Rosewe
#1024853

Hi,there.we are so sorry to make your trouble and you can submit a ticket and we can help u to find your order.And we all very glad to help you.If you have any problem with your order, you can submit a ticket and we will reply you in one working day and help you to solve this problem. We will try our best to help u if you submit the ticket in our site. and you can submit in this link http://www.rosewe.com/support.php

Review
#687318 Review #687318 is a subjective opinion of poster.
Reason of review
Problems with payment
1.7
Details
I have ordered an item about 3 weeks ago and payed extra for my shipping to arrive earlier, and until now i have not received anything. I have tried getting in touch with RoseWe customer service but they hardly answer their phones and they are very unprofessional. As a...
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2 comments
Rosewe
#1024851

Hi,there.we are so sorry to make your trouble and you can submit a ticket and we can help u to find your order.And we all very glad to help you.If you have any problem with our order, you can submit a ticket and we will reply you in one working day and help you to solve this problem. We will try our best to help u if you submit the ticket in our site. and you can submit in this link http://www.rosewe.com/support.php

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Review
#685998 Review #685998 is a subjective opinion of poster.
Cons
  • Delivery still not arrived
Reason of review
Problem with delivery
1.0
Details
I placed and ordered in December and got the merchandise, The only problem has been that whatever they sent me it was the wrong sizes. I returned and they insist that I am entitle to only 60%. I ordered a ONE SIZE FITS ALL that fits a petite size. They REFUSE to accept...
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2 comments
Rosewe
#1021430

hi,there, you can submit a ticket and we will resolve this problem with you,ok? and we will try our best to help u to solve this problem. and you can submit a ticket in this link http://www.rosewe.com/support.php

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Review
#685144 Review #685144 is a subjective opinion of poster.
Cons
  • Scammers
Reason of review
REFUND
Preferred solution
Full refund
I order a dress on the 1 of august havnt received it yet
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1 comment
Rosewe
#1021429

hi,there, you can submit a ticket in our website and we will help u find your order and check the order for you. and solve the problem with you.

and if you have any problem , you also can contact us. and you can submit a ticket in this link http://www.rosewe.com/support.php ,and we will try our best to help u

Review
#684554 Review #684554 is a subjective opinion of poster.
Reason of review
Problem with delivery
I tried contacting Roswe about the clothes I was sent. They were very cheaply made. They were to respond within 24hrs. but I have not heard anything yet. Do not buy anything from them. You will be disappointed.
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2 comments
Rosewe
#1021427

hi,there. you can submit a ticket in our site and we will try our best to help u solve the problem.

and you don't satisfied with the quality, right? and you can send the pic about the item you received in your ticket.

after we check the pic and we will help u solve this problem,ok? and you can submit a ticket in this link http://www.rosewe.com/support.php

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Review
#684546 Review #684546 is a subjective opinion of poster.
Reason of review
Bad quality
I order two suit from August 4 I pay for 5 days shipping until now I don't receive my order what the *** going on?
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1 comment
Rosewe
#1021426

hi,there. you can submit a ticket in our site and we will solve this problem to you and help you find your order .

we will try our best to help u . and you can contact us in this link http://www.rosewe.com/support.php

if you have another problem, you can contact us in this link.

Review
#684284 Review #684284 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I put in a order on 8-6-15 and still haven't received my order. I want my refund returned to me.
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1 comment
Anonymous
#1020457

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

Also you can give us your registered email or name, we will check carefully.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

Review
#683689 Review #683689 is a subjective opinion of poster.
Reason of review
Problem with delivery
I had ordered a swimsuit and and a black slim jumpsuit over a month and a half ago still never received it reported the issue again 2 weeks ago tellen me they will redilver my package and itll take 8-13 businesses days nothen til this day gave them the correct address...
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1 comment
Anonymous
#1020459

Dear customer

We are sorry for you waiting.

Could you inform us the order no.? We are willing to help you.

Also you can give you us your registered or name.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

Review
#683682 Review #683682 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.2
Details
The item I purchased did not look anything like the picture. The material is cheap and filmsy and the shirt look likes something someone sew in their house on a sewing machine. The shirt is not as long as the picture makes it look and the sizing is not made true to...
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Review
#680953 Review #680953 is a subjective opinion of poster.
Cons
  • China shipping
  • Clothing material
  • Refund policy
Reason of review
Bad quality
Loss
$19
Preferred solution
Full refund
1.0
Details
I placed two orders, one for $60 and the other for $140 one of the orders, I payed extra for faster shipping. Which of course didn't happen. Once your order is placed, they take a few days probably gathering this poorly designed and quality fabric that looks to be...
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Review
#680887 Review #680887 is a subjective opinion of poster.
Reason of review
Pricing issue