filters
State:
Show
City:
Show
Product:
Show
I am extremely angry. I ordered a "dress" from this website on the 28th of December hoping that it would arrive with my dailylook order just in time for new years! My dailylook order arrived on New Years Eve and here I am sitting here on January 5th, and still no sign...
Read more
Rosewe
Rosewe

Dear customer,i am customer service representative from Rosewe.com.Can you please tell me your order number?We have 3 shipping methods with different deliver time and before s...

Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com and i hope i can help you with this matter.Firstly, we have 3 shipping methods and the deliver time depends ...

1.0
Harleysville, Pennsylvania
#578489
Reply to reviews
I have still not received this product which I ordered before xmas. this top was meant to be a xmas present so it was a big let down not to receive it. this makes me wonder if this is a fraudulent company. I would like an explanation from some one RE: this item. My...
Read more
Rosewe
Rosewe

Dear margaret arthur,I am customer service representative of rosewe.I have checked your order and i noticed that you chose flat rate shipping and order was sent out on 16th De...

I didn't like
  • Customer service is very poor
#577212
Reply to reviews
I ordered some clothes more than three weeks ago I tried to get in touch with them I never got an answer and I never received my order I have read over 200 reviews of this company and found that all of the customers have had the same done to them so I would like to see...
Read more
Rosewe
Rosewe

Dear customer,I am customer service representative of rosewe.com and i sincerely hope that i can help you solve your problems as soon as possible.We have 3 shipping methods wi...

Peterborough, England
I didn't like
  • I did not like
#575081
Reply to reviews
Their stuff is ***. I bought a dress that looks nothing like it did online and the coat I bought is so poorly made, I wouldn't give it to a homeless person.
Read more
Rosewe
Rosewe

Dear Customer,I am customer service representative from rosewe.com.Firstly, thank you so much for your order on our site.Secondly , sorry for the inconvenience caused.And we h...

Rosewe
Rosewe

Dear customer,I am Customer Service Representative of Rosewe.com and i really hope i can help solve your problem and offer some information.We have a system of ticket where yo...

#574856
Reply to reviews
i PURCHASED A BLOUSE WHICH I HAD TO TRACK DOWN FOR 3 1/2 WEEKS. I HAD TO CORRESPOND W/THEM ALMOST EVERYDAY JUST TO STAY ON TOP OF THIS PURCHASE, FINALLY! WHEN i DID RECEIVE ORDER IT WAS NOTHING LIKE ADVERTISED. i WANTED A REFUND, BUT THE WOULD ONLY GIFT ME $5 OFF ON...
Read more
Anonymous
Anonymous

I placed order in November11 and have not received my order yet . I finally got hold of them about 10 days ago and they said it had been shipped. Guess what still waiting. ...

1.1
Product
I didn't like
  • Purchase
#574603
Reply to reviews
I had ordered December 1st and still haven't received shipping confirmation. Also sent a ticket to contact me and I haven't heard anything back either. Unsure to contact to start a dispute. I didn't pay with pay pal but yet on my purchase form it says " Pay Pal *...
Read more
Rosewe
Rosewe

Dear customer,I am Customer Service Representative of rosewe.com. Hope i can help you solve the issue.We generally need about 3-5 working days to process the order before shi...

Rosewe
Rosewe

Dear customer,Firstly, i hope you have a good day.We have three shipping methods with different deliver time after shipping and customer are allowed to choose which shipping m...

#574515
Reply to reviews
Rosewe - Ordered 2 top,paid for by credit card,they show they shipped and I recieved,,,
I purchased 2 tops off this rosewe.com,,,mouths ago,my statement came in they took the money,I tracked the order,it said shipped,and RECIEVED,,,never happened,I'm still waiting,,,they scammed me ,,,that's absolutely terrible at Christmas time to rip some one...
Read more
Rosewe
Rosewe

Dear customer,We are terribly sorry for what happened and hope you well.I have read your review carefully and i sincerely hope that we can solve this matter for you soon.First...

I didn't like
  • Any part of it
#574301
Reply to reviews
Ordered 1 coat, charged for 3. Tried to IM, phone, email numerous times. They stated I only had 1 order, next thing I know, I've received three cheap coats.They do not speak or write English. Look at their web site. Rosewe told me to "sell to friend?Ok" exact phrase....
Read more
Rosewe
Rosewe

Dear customer,we are terribly sorry for what happened.Firstly, if you are charged 3 times you will get three transaction number and then you can contact with us using the tick...

#573647
Reply to reviews
Beware ... do not buy from this company !!! Rosewe, Rose Gal. Sammydress, LightinTheBox ... they are all sister sites That need to be stopped and Facebook needs to quit allowing them to advertise and Promote through them !!! And their help that it offers you a lie.
Read more
Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com , i hope that i can help with the trouble you have met with our site.Firstly, we are not the same site with ...

Deux-Montagnes, Quebec
#572712
Reply to reviews
Sounds like a Chinese website to me, beware, they do not follow the same rules and regulations as the U.S. , I am filing a complaint with another Chinese website that stole $223 from me. These are all scams they are second hand shops
Read more
Anonymous
killer07

I'm curious what the other site was that you were referring to. I want to make sure I am aware of it as well as this one.

Rosewe
Rosewe

Dear customer,We don't know if you have placed orders on our site but it's true that we are not the same site with which you have bought from.We have our own policies and cus...

#572416
Reply to reviews