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This company will not give communicate with me, give me their return address or REFUND ME! I would strongly advise PayPal to not do business with them. I am imagine I am NOT the first cunsumer to complain to PayPal regarding this company! Do not waste your time ......
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Anonymous
Anonymous

I need their email address can someone give it to me please?? Trying to return jackets thst are wrong size

Rosewe
Rosewe

Hello ,This is the customer service from rosewe.comWe are so sorry that we may missed your email or your call.can you please contact us by subbmitting a ticket . how to submit...

I didn't like
  • Cannot return or get refund
#585896
Reply to reviews
DO NOT order from this website. They send you *** items made very poorly (with no return slip) and will do everything in their power not to give you a refund. I sent two emails to them to cancel an order and they ignored them and sent my item anyways, no confirmation...
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Rosewe
Rosewe

Hello,I am customer service representative from Rosewe.com and we are terribly sorry what happened.But we never ignored emails from customers and all the email address from wh...

1.0
#584101
Reply to reviews
Resolved
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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kaydence11111
kaydence11111

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

kaydence11111
kaydence11111

I have not even seen my items and I'm disappointed because I have paid for the items that was supposed to be shipped 3/8/16 and I have yet to receive an email stating that it'...

3.0
I didn't like
  • Cannot return or get refund
  • Very poor service
  • Any part of it
#583416
Reply to reviews
Resolved
I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would...
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Anonymous
Anonymous

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Anonymous
Sweets

Yes there is something fishy about this company. I have sent several emails trying to exchange two items and I keep getting a response back that someone will contact me. All I...

2.5
I didn't like
  • Cannot return or get refund
#582967
Reply to reviews
Rosewe - Vest Review from Olney, Maryland
I ordered a vest from Rosewe and it was falling apart and shedding the minute I took it out of the package. Rosewe was extremely difficult in communicating. After several emails with them asking for photos, they offered me $5 for a $27 item. I will never buy from them...
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Anonymous
Mandy

Yes same here they are poor copies of the photographs they advertise...unwearable i binned mine ...

Rosewe
Rosewe

Dear customer,I am customer service representative from Rosewe.com , we are terribly sorry for what happened but i hope that i can help you with this issue.But now , i need yo...

#582629
Reply to reviews
I bought 6 dresses thinking they are cute right? wrong they all look very different in real life than they do in pictures. All dresses look cheap.. cheap fabric.. just bad quality, on top of that they were ALL short. I am 5'5 and they were all so short that if I bend...
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Anonymous
Anonymous

Total scam. Wish I'd looked company up prior to ordering. Hopefully some very tiny people can wear the 2 items sent to me.

Anonymous
missy

horrible company!! reporting them!!!

1.3
I didn't like
  • Cannot return or get refund
  • Poor quality
  • Not how advertised
#581682
Reply to reviews
I ordered from Rosewe on December 21th and it is now January 10th. And it has not arrived! The tracking said that it delivered yesterday on January 9th to the front door or porch. Im not even sure which U.S delivery service they used. UPS, DHL, Fed ex? It doesn't...
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Rosewe
Rosewe

Hello ,This is the customer service of rosewe.com.we are so sorry about the bad reviews . how about that you give me your order no. first ,we will investigate this issuse and ...

1.0
#580795
Reply to reviews
I ordered a coat in Oct. 2014. Three weeks later it was not received. I emailed saying I no longer wanted the product as it was already too cold out to wear it. They said that it was at my post office and I had to pick it up and then return it. I never got...
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Rosewe
Rosewe

Hello ,This is the customer service from rosewe.com can you plesae tell me your order no.? we would investigated this problem and give you a good solution .

I didn't like
  • Cannot return or get refund
#580284
Reply to reviews
I still have not received it, I have contacted the company multiple times, each time getting a response "We checked with the shipper, it is delayed due to ..." I have asked to be refunded and they state they are unable to refund me and that I should check my mail box....
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Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com and i sincerely hope that i can help you solve this matter as soon as possible.The fact is that we have different sh...

1.2
I didn't like
  • Customer service is very poor
  • Cannot return or get refund
#579791
Reply to reviews
Ordered 3 tops 3 weeks before Christmas & still haven't received them on January 7, 2015! Told them I wanted a refund & they keep saying the package is on the way!!!!
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Rosewe
Rosewe

Dear customer, I am customer service representative from rosewe.com and i hope that i can help you solve the matter soon.But i need you tell me your order number so that i can...

1.0
Product
#579574
Reply to reviews