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Jacket purchased - jacket was unwearable as there was a difference in the width of the sleeve size, the right-hand sleeve was considerable narrower than the other. photographic evidence sent - Rosewe solution a credit of $6 (jacket cost 14.99 GBP) or sell it or gift...
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2.3
I didn't like
  • Customer service is very poor
  • Cannot return or get refund
  • Poor quality
#591357
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Company is a rip off. There clothing is cheap and they don't have a return policy. They get upset when you ask for a return address and then tack on the shipping fee and transaction fee from the original shipment in the return. They use stock pictures of other...
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Anonymous
Anonymous

Dear customer, I am customer service from rosewe.com and i hope i can help you.It's normal that there will be a little difference from the picture and the real product, but if...

#590476
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Ordered 3 coats, very cute. received 1 smelled terrible other 2 never came. after several text messages all of a sudden I needed a ticket to get service. did that. was told to sell the coat. What company does that. asked about refund for other 2 coats they wanted our...
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Rosewe
Rosewe

Dear customer, I am customer service from rosewe.com and i hope i can help you with your order.The fact is that our size based on Asian size so it's smaller than that of weste...

1.8
I liked
  • Cute coats
I didn't like
  • Customer service is very poor
#590354
Reply to reviews
Rosewe - Coat Review from Chicago, Illinois
I purchased a coat that was marked down from $300 to $50 and an $11 dollar sweater. It took 2 weeks to ship and I was disappointed. The items were much smaller than the tag said and cheaply made.
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Rosewe
Rosewe

Dear customer,we are terribly sorry for what happened,but our size based on Asian size which is smaller than that of western country so we generally suggest customers buy a la...

1.2
#589166
Reply to reviews
Do not buy from this company which guises under several names. The photos you see are not what is sent..they make very poor Shoddy unwearable copies. There is no way to return or get a refund...they don't give you an address or return your emails....very shoddy they...
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Anonymous
Ready To Shop

What legitimate website does rosewe takes the pics from? I want to shop in that site.

Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com and i hope i can do something for you.Have you ordered on our site? Can you please tell me the order number ?We will...

4.0
Neath, Wales
Product
I didn't like
  • Cannot return or get refund
  • Poor quality
#589128
Reply to reviews

Yeah this company freaking SUCKS! I dont have a problem waiting to get my items however I do have a problem receiving an item that is nowhere close to what I ordered...I ordered a gorgeous try colored dressed that wouldve been perfect for work, but what I received was...
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Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com,may i ask what's your order number?Please note that due to limitations in photography and the inevitable dif...

Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com and i sincerely hope i can help you with this issue.As stated on our return policy, if there are any quality...

1.0
I didn't like
  • Poor quality
#587817
Reply to reviews
I still waiting on my order.. please contact me 347 490 2721
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Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com and i hope that i can help you with your order.but first of all,can you please tell me your order number?I can do no...

#587748
Reply to reviews
Rosewe - Clothing Review from Loganville, Georgia
The clothes do not fit at all I want a full refund the only giving me small percent I spent almost 200 and get only 90 dollars And they say because Its been worn but I had to try it on!!
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Rosewe
Rosewe

Hello,We are terribly sorry for what happened and here is our return policy http://www.rosewe.com/return-policy-a90.html and we encourage all customers read it first.As stated...

2.3
#587743
Reply to reviews
You are a suck company. I want my $21.78 returned to me in full, or recieve my clothing in perfect condition. I dont think you realize that people are sue happy and if this unprofessional behavior continues, you are up for a lot of cases. Get your *** together.
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Rosewe
Rosewe

Hello,Can you please tell me what's the matter with your order?Can you please describe it for me in details so that i can check it for you?And you can contact with me through ...

#587177
Reply to reviews
No refund or exchange available, No return address, no reply from company, other than issued with a ticket number, that's the beginning and end of any further correspondence with them from their end, your left, high and dry, product that doesn't fit, poor quality...
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Anonymous
Aldo

Rosewe's solution to my problem was to give me a discount on my next purchase, THAT WON'T BE HAPPENING !! .Once again to everyone out there DON'T ORDER ANYTHING through this ...

Rosewe
Rosewe

Hello ,this is the customer service of rosewe.com. we are so sorry about the bad review . can you please tell me your order no. we will check the issue and give you a good sol...

1.0
Pascoe Vale, Victoria County
I didn't like
  • Poor quality
  • Customer service is very poor
  • Cannot return or get refund
#586736
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