Anonymous
map-marker Philadelphia, Pennsylvania

Rosewe Online Order Review from Philadelphia, Pennsylvania

DO NOT ORDER FROM ROSEWE: SCAM! SCAM!

SCAM!

I ordered $200 worth of items 2 weeks ago and they still won't ship them but they took my money. I've called several times and left a voicemail because you can never get a live person with no response. I've contacted them by email and put in a ticket several times. It takes 24-48 hours before they respond to each message.

I have asked numerous times for a refund and they refuse to refund my money. I don't forsee ever getting the items and although they have a New York number I dont believe they're in NY

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Reason of review:
Problem with delivery
Anonymous
map-marker Colleyville, Texas

Rosewe Pants Review

I order a pair of grey wrap pants 3weeks ago, they told me that it would be 3-5 days, well its been 3 weeks WHO DOES THIS?????. I Cant get a phone number i email them ,they responded with a tracking number that i cant even use im really disappointed in this company lesson learn you burn me once it wont happen again.
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Reason of review:
Order processing issue
Anonymous
map-marker Saint Petersburg, Florida

Rosewe - Swimsuit Review from Saint Petersburg, Florida

Ordered a "plus size swiumsuit". Looked very cute in the pictures but quite different in person. Got the "xxl" because they say that is a 16 or so. The swimsuit fit, sort of. All the comments on the site said thst it fit larger chested girls perfectly. Im a 36g. The comments had to have been fake. The top fit around my ribcage just fine, but the cups were MAYBE a small C. The mesh/netting for the bottom was cheap and scratchy. Just an all around bad experience. I dont know why i expected otherwise
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Boone, North Carolina

Complete Garbage can of a Company

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I had originally placed and order with Rosewe around November 5th or so. I decided to forgo the free shipping in order to have the dress arrive earlier than the en intended shipping date. To start the dress didn't come until THE DAY of the event i needed it for, even though with the shipping i paid for it should have arrived to me at least 3 days prior. When i finally got the dress and tried it on it was basically a disaster. I ordered a size XL which should have been a 12/14, according to the size chart provided on their site. The dress barely fit like a 6. It was extremely loose in the chest area and way to tight everywhere else. Needles to say I couldn't wear it. That night, that very night i sent in a request on how to return the item and obtain a refund. I still haven't heard from them. I have messaged them at least 5 times asking about the return process and just trying to get in contact with someone. When I reviewed the item on their site they refuse to put it up, I guess it was too honest for them. They have absolutely no concern for their customers. I wouldn't suggest this site to anyone under any circumstances and I hope to never deal with them ever again.
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Loss:
$24
Pros:
  • Very disatisfied
Cons:
  • Poor quality
  • Misleading
  • Are crooks
Reason of review:
like 4 of the three

Preferred solution: Full refund

Anonymous
map-marker New York, New York

Rosewe Coat Review

They never sent me my coat from an month ago!!!! Do notnorder from here it's a scam !!!!!! Almost 50 dollars for a couple things I never received
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Reason of review:
Problem with delivery
Anonymous
map-marker Denton, North Carolina

COMMUNICATION WITH ORDER

HAVE NOT RECEIVED MY ORDER....NO ONE WILL RESPOND - DO NOT ORDER FROM THIS COMPANY - FRAUD THEY WILL HOLD YOUR ORDER FOR DAYS BUT WILL TAKE YOUR MONEY FROM THE BANK BEFORE THEY SHIP IT TO YOU - BAD BUSINESS HERE AND A FRAUD HAVE NOT RECEIVED MY ORDER....NO ONE WILL RESPOND - DO NOT ORDER FROM THIS COMPANY - FRAUD THEY WILL HOLD YOUR ORDER FOR DAYS BUT WILL TAKE YOUR MONEY FROM THE BANK BEFORE THEY SHIP IT TO YOU - BAD BUSINESS HERE AND A FRAUD
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Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Antonio, Texas

Rosewe Online Order Review

What a joke!! No cs phone number and no product! Heed my advice and NEVER order!!!
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Reason of review:
Poor customer service
Anonymous
map-marker Nassau, New Providence

Do NOT... I repeat DO NOT order from this company unless you have money to waste!!!

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Yesterday, I received the items I ordered. To say I was extremely disappointed, is putting it mildly. I feel used and abused and would have been happier flushing the money I spent down the toilet! I kid you not! While I did not expect haute couture for the prices, I did expect some measure of value for my money. I work hard; I expected to be able to wear the dresses and the skirts, but four of the five dresses are see-through thin! Don't know what I'll do with them. The zipper on two do not work! And worse - far worse - is that they misrepresented the sizes, They feature black models with their distinct proportions, which led me to think that the clothing would be relatively true to my size. But they are not! I wear a size 10, but ordered an XXL dress to be on the safe side. What I got is about a size 6! Shame on RoseWe. They are scammers and tricksters and I will do all I can to warn others away from them. Shun them like the plague!
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Loss:
$284
Reason of review:
Bad quality
Anonymous
map-marker Beaumont, Texas

Do not order from Rosewe.com!!! Scammers!!!

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I purchased my two items on December 13th and on the 19th after still not receiving my items I logged onto the website to track my packages and it said ordered but not shipped. I paid to receive the items before Thanksgiving because it said 4-6 business days for shipping on their website but obviously that was not the case. When I wrote to them to explain this was time sensitive they wrote back and had the nerve (in their unprofessional, uneducated, bad punctuation and misspell emailed) that my items were out of stock and they had to order them!! Are you kidding me? Why would it not state that on their website? THEN, when I asked to get my full refund, they had the audacity to tell me they would be deducting $3 per item for "handling" when IN FACT, nothing was handled because it was never processed! I was misled, inconvenienced and scammed. Here it is now December 2nd and my items still have yet to be shipped and I have still not received a refund. I am still continuing to going back and forward with them through email because it is a company out of China. They cannot answer my questions or give me a refund. I am not really sure how to handle this going further. How can they just keep my money without shipping me my order or refunding me my money?!?!?!
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Loss:
$40
Pros:
  • Very disatisfied
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker Dallas, Texas

Rosewe is not made for the average Americans

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The fabric and quality is like buying a Halloween costume and those fit better than Rosewe clothing and most are of better quality than this horrible site. Please take head before making a purchase you will regret it. I bought a dress and 2 jumpsuits. The material of all the items was very thin not to mention the dress was white and the black jumpsuit I had to squeeze in had me looking like cat woman which is not the look I had planned on because it was suppose to loose fitting with a conservative appeal.The other jumpsuit....lets just say I could not even pull it up my leg to get it on.
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Loss:
$54
Cons:
  • Quality
  • Sizing
Reason of review:
Bad quality

Preferred solution: Learn the corect sizing chart of Americans then compare to Roswe and make the proper adjustments. Provide better quality material even if the price may increase. Id rather pay more to have better quality than poor.

Anonymous
map-marker Toronto, Ontario

Rosewe Dress Review

I had order a dress while purchasing it shows 5 to 7 business for shipping and it's been 2 weeks no emails no tracking number nothing it looks this site is vanished ...
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Reason of review:
Order processing issue
Anonymous
map-marker Poway, California

Rosewe Dress Review

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Ordered three dresses and was shocked, it came today. The smell would imply it maybe sewn in someone's home. The quality is....it just came so still in shock. First year sewing in s home ec class is nicest description. One dress looks like they simply cut along the hem...I would laugh but it was for New Years so not do funny. Buyer beware is all I can say.
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Reason of review:
Bad quality
Anonymous
map-marker Oklahoma City, Oklahoma

Rosewe Clothing Review

This is LITERALLY the worst dress ever! I ordered a size medium because thats what i wear in every other clothing item, and i got the dress and tried it on. It seemed to be about a size XL. It completely just swallowed me. It showed my entire back all rhe way down to my waist. Itc almost completely see through. It looks like a 5 year old sewed it. Terrible! DONT WASTE YOUR MONEY!!!
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Reason of review:
Not as described/ advertised
Binnie Jpm
map-marker London, England

Rosewe Refund Policy Review

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Cannot get refund, things dont fit, bad quality!!
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Reason of review:
Problems with payment
Anonymous
map-marker Charlotte, North Carolina

Other Product Review

Please don't purchase from this company. The fabrics are terrible and see thru, awful & terrible!!!!!
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Reason of review:
Bad quality
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