Unclaimed
Rosewe
Reviews and Complaints
400K
CLAIMED LOSSES
2K
TOTAL REVIEWS
330K
PAGE VIEWS
12
ISSUES RESOLVED
Rosewe Reviews
Rosewe - Jacket Review from Melbourne, Victoria
I purchased a jacket and when I received it it was not only way to big( I used the measurement chart before I purchased) but it had a tear in it.. Email after email I sent wanting the item replaced but was told only if I pay the postage both ways..not what it says in their return policy!!! I said no way as the fault in the item was there fault, countless more emails and was told I could get it fixed and they would compensate me 30%.. Next email I was told that the 30% compensation was put in a store account, even after I had stated is never buy from them again.. Buyers beware these guys are very dodgy!!!!
ID
Location
Melbourne, Victoria
Reason of review
Damaged or defective
Rosewe - Blazer Review from Walnut Creek, California
The blazer I received is in no way, shape, or form what was advertised. The color is wrong, the fabric is cheap, and the size is huge (I even followed the sizing chart). I'd look into returning it, but from what I've read it's probably more trouble than it's worth. I feel like I just learned a $35 lesson. DO NOT BUY
1 comment
ID
Location
Walnut Creek, California
Reason of review
Not as described/ advertised
New Reviewer
Absolutely disgraceful. Stay clear!
I ordered a dress supposed to be a long summer A line dress in a cotton blend, it's the cheapest polyester ever seen, it's not even close to an A line (how could it be in that fabric anyway), smaller and shorter than it was supposed to be. I asked for a refund and they asked for pictures to show. How do I show the difference between cotton and polyester in a picture??? I wouldn't buy a scarf in this fabric, it's horrific. I've now opened a Paypal dispute, let's wait and see. Stay clear. I'm glad I didn't order more as I was about to go for a swimsuit but somehow it stayed in my trolley! Phew.
ID
Location
London, England
Reason of review
Bad quality
Loss
$17
Preferred solution
Full refund
Online Order Review
Do not buy anything from the Rosewe site. The pictures on the site do not accurately reflect the quality or tailoring of the clothes. They are selling chesply made knock-offs produced in Chinese sweatshops. And when you demand to return the items they only offer 60% refund. This site needs to be shut-down!!!
ID
Location
Tysons, Virginia
Reason of review
Not as described/ advertised
Item never recieved
i purchased an item from them for the first and last time, i never got the item purchased nor do anyone contact me back. i called in complaint with BBB. i will never again order from this place and would NOT recommend anyone unless you want to get ripped off.i saw so much cute stuff that i was ready to purchase, glad i started off with something small. DO NOT ORDER FROM ROSEWE, THEY ARE A RIPOFF!!!! I WORK TOO HARD FOR MY MONEY FOR PEOPLE LIKE THIS TO JUST TAKE IT AWAY, WITH ALL THE COMPLAINTS I SEE, IM ALSO GOING TO GET 19 ACTION NEWS INVOLVED BECAUSE, THE ARE PROFESSIONAL RIPOFF AND ITS NOT FAIR TO ME AND NO ONE ELSE. SOMEONE HAS TO PUT A STOP TO THIS SO, THOSE OF US THAT WERE RIPPED OFF NEED TO STICK TOGETHER AND GO AFTER THEM, I'M ALREADY IN PROCESS OF MY LAWSUIT AGAINST THEM... They are not even professional enough to respond to emails, ive been sending emails since 4/23/15 and havent gotten a response yet, that alone lets me know its just a ripoff, they wont get me again and hopefully, no one else.
1 comment
ID
Reason of review
i never recieved my item
Loss
$15
Preferred solution
Full refund
New Reviewer
Rosewe - Dress Review from Pasadena, California
You can't get s fair refund. Poor quality clothing. I put on the silver sequjns dress and a bunch of the sequins fell off. After about 6 ridiculous round around email they said they can only refund 60 percent. Never again
ID
Location
Pasadena, California
Reason of review
Bad quality
Have not bought yet but after reading reviews, I never will!
I saw rosewe advertised on Facebook and checked out their website. The clothes looked nice and very cheaply priced. Having had a bad experience online before, I decided to Google rosewe and came across this site. I'm so glad I didn't buy anything! All the comments so far suggest the quality is terrible, customer service is terrible and the sizes are way off and that's IF your order even turns up! It's sad they are even allowed to operate. I will not be buying anything from them!! It also appears that they're using pictures which do not match the clothes they make so there's a chance they are using copyrighted materials without permission and also ripping off other designers by trying to recreate their clothes. Think I'll stick to shopping at my local mall!
ID
Reason of review
Bad quality
Online Order Review
Still havent received my order from almost 2 weeks ago now! Sent private msgs and emails to no avail!!!! Wont be using this site again
ID
Location
Sydney, New South Wales
Reason of review
Problem with delivery
Rosewe is a SCAM
I regretfully purchased a bikini on this site, and as soon as I placed my order, I tried to cancel it and receive a full refund. I've been sending email after email to get this transaction issue fixed, with no luck. I've called the number and attempted to speak to an Asian woman about getting my money back but she hung up on me. I tried calling back several times at the listed "contact us" number, but it is no coincidentally "disconnected." I just want my money back. I didn't want to purchase their clothes in the first place, but since my information was saved, when I clicked on a link to view the bikini, it automatically purchased. What the ***?!?!?!
ID
Location
Lake Forest, Illinois
Cons
- Cannot return
- Customer service is very poor
- Cannot get refund
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
Online Order Review
I haven't received my order!!!!!! 678768**** Nikki
ID
Location
Atlanta, Georgia
Reason of review
Problem with delivery
Rosewe - Clothing Review from London, London
I received my order 2 day and they all *** and not same as pic they showing i gues rosewe try to copy that cloths and so bad quality aswel and i dont understand how other people saying its good quality and good. :( all bull *** and waist of money never ever gonna order again i was soo looking forward my order :(((((((((((
1 comment
ID
Location
London, England
Reason of review
Not as described/ advertised
Rosewe - Sizing Chart Review from San Antonio, Texas
You did right by coming here. Don't listen to the other comments. They are probably friends of the people. When you offer items, there should be a comparison chart. There was another site I came across and didn't realize it till they pointed out to check the size...
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ID
Location
San Antonio, Texas
New Reviewer
Rosewe - Dress Review from Durham, North Carolina
I finally received my dress to find out there 2x fits a an size 10. I will never order from Rosewe again.
3 comments
ID
Location
Durham, North Carolina
Reason of review
Not as described/ advertised
New Reviewer
Rosewe - Dress Review from Neptune Beach, Florida
Ordered a dress and used the size chart provided as a guide and the dress adverised is on the right, the one I recieved is on left...it is not a v neck as pictured. It is about a foot too short all over. Way too small cheap quality. Refused a full refund although this...
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21 comments
PissedConsumer1454353
#1454353
Do you know what sucks - these jerks are advertising on the site we are complaining on!!
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Featured
ID
Location
Neptune Beach, Florida
Reason of review
Bad quality
Rosewe - Return Policy Review from Houston, Texas
They do not give you a address to return the item and I will never order from them again. They will not give you a full refund. They will keep most of your money for shipping
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2 comments
Canton Thy
#972958
Dear customer,
I am customer service representative from Rosewe.com and i sincerely hope i can help you with your order.
We are terribly sorry for what happened and here is our return policy: http://www.rosewe.com/return-policy-a90.html
Please check it carefully ,if you insist return it, please contact with us and we will offer return address:http://www.rosewe.com/support.php
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ID
Location
Houston, Texas
Reason of review
Poor customer service
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Rosewe
Dear customer,
I am customer service representative from Rosewe and I sincerely hope i can help you with your question.
Firstly, If customer received the items and they are not satisfied with it , they should contact with us directly and offer the pictures of the items received so that we can check it.
Secondly, we will offer solutions for you.
Please contact with us here : http://www.rosewe.com/support.php