Review in Footwear and Clothing category from Charlotte, North Carolina

Keep asking for address thru tickets & all they do is close them & never give address for exchange
View full review
1 comment
#1040638

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#705143 Review #705143 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Product
Rosewe Clothing
Reason of review
Poor customer service

Rosewe - Dress Review from Texas City, Texas

Ordered A Dress And Paid The Extra $8 For Same Day Shipping.I Checked The Status On Their Site On My Account And Item Never Even Shipped! 3Days Later Still Said "Confirmed Paid Unshipped"! Requested A Refund And 3Wks Later Still No Refund! Do Not Buy From ROSEWE! Waste Of Time! Items Ship From China,Not Sure They Even Have To Refund! Im Sure They've Stole From Hundreds If Not Thousands Of Americans!
View full review
1 comment
#1038420

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#704997 Review #704997 is a subjective opinion of poster.
Location
Texas City, Texas
Product
Rosewe Dress
Reason of review
Problem with delivery

Rosewe Online Order Review from Pretoria, Gauteng

I ordered something and tried to use the tracking number that rosewe emailed me and when i tried to track my package ups site kept saying tracking num. was wrong. They hVe terrible customer service not a working num ti contac them. Learned my lesson will never order anything from Rosewe again! Buyers beware!
View full review
1 comment
#1038421

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#704682 Review #704682 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Reason of review
Problem with delivery

FURIOUS!

I ordered a dress, LAST WEEK (wednesday) supposed to came in 3 days! it still isnt here and when i track it is still in the same spot, the dress wasn't much but im going to need it before next year. worst site ever! Not to mention they said nothing about it coming from CHINA! itll probably be to small or too big. My dress is grey and its very cute and I dont know what rosewe's prdoucts look like, or even if its a reliable site. And if its not and i dont get my money back there is nothing i can do about it.
View full review
1 comment
#1038422

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#704599 Review #704599 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
Product
Rosewe Dress
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Rosewe - Dress Review from Lewisville, Texas

This company is a scam, I ordered 2 dresses on sept 8 . I have not received them it's the end of the month.you can't call and speak to anyone, this is BS.
View full review
1 comment
#1037800

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#704380 Review #704380 is a subjective opinion of poster.
Location
Lewisville, Texas
Product
Rosewe Dress
Reason of review
Problem with delivery

Rosewe Online Order Review from Gretna, Louisiana

Were is my order rr150914****245195 lucilla Jenkins
View full review
View full review
1 comment
#1037799

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#703984 Review #703984 is a subjective opinion of poster.
Location
Gretna, Louisiana
Reason of review
Problem with delivery

Rosewe Online Order Review

I want to cancel an order i made yesterday i made two orders for the same item by mistake and i want to cancel the one that is pay after delivery the transaction ID is 44J56737NN524725M on Sep 17 2015 at 21:20:51 PDT
View full review
ID
#702187 Review #702187 is a subjective opinion of poster.
Location
Federal Way, Washington
Reason of review
Order processing issue

Rosewe - Clothing Review from Prairieville, Louisiana

Company is not legit. The pictures on their site are misleading. Return tactic is a scam: See the emails below: hello, we sent wrong size? or the item runs small? And our size is Asian size , have you check our size chart and choose 1-2 up when you place an order? Now we have big amount orders overstock.We will rush the processing. We are sorry for any inconvenience caused. We strongly recommend "ships in 24 hrs" products if you need an early shipment. We would like to take this opportunity to wish you and your families all the best!best regardsWish you a wonderful blessed day! Contact Us by a ticket Any question or concern, please submit a ticket in user account. One of our customer service representatives will respond within 1 working day. 2015-09-18 0:28 GMT+08:00 Tanya Lawrence :As I stated in my previous email. Your sizes are defective. I can't wear the clothes. You are stalling me and trying to make me pass the 30-days. I want my money back! Give me the return address. Tanya Lawrence On Sep 16, 2015, at 3:49 AM, service rosewe wrote: could you tell us why you want to return? because it is not worthwhile for you to return? And we want to find a better way to solve your problem. Have you notice our return policy: http://www.rosewe.com/return-policy-a90.html Now we have big amount orders overstock.We will rush the processing. We are sorry for any inconvenience caused. We strongly recommend "ships in 24 hrs" products if you need an early shipment. We would like to take this opportunity to wish you and your families all the best!best regardsWish you a wonderful blessed day! Contact Us by a ticket Any question or concern, please submit a ticket in user account. One of our customer service representatives will respond within 1 working day. 2015-09-15 18:23 GMT+08:00 TanyaI need to return a few items. How do I do this? Thanks! Tanya Lawrence
View full review
ID
#701754 Review #701754 is a subjective opinion of poster.
Location
Prairieville, Louisiana
Product
Rosewe Clothing
Reason of review
Bad quality

RIP OFF!!! ITEM RECEIVED WAS NOTHNG LIKE ITEM PICTURED THAT I ORDERED

Rosewe - RIP OFF!!! ITEM RECEIVED WAS NOTHNG LIKE ITEM PICTURED THAT I ORDERED
Rosewe - RIP OFF!!! ITEM RECEIVED WAS NOTHNG LIKE ITEM PICTURED THAT I ORDERED
PAID $29 FOR A DRESS IT WAS VERY NICE IN THE PICTURES WHEN IT ARRIVED I OPEN THE PACKAGE TO FIND A DRESS THAT LOOKS LIKE A 5TH GRADE ECONOMICS PROJECT VERY POOR QUALITY VERY UGLY ITEM NOTHING AT ALL LIKE I SAW ON THEIR WEBSITE!!! VERY PISSED OFF MOM MY DAUGHTERS...
View full review
View full review
1 comment
#1035401

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#701248 Review #701248 is a subjective opinion of poster.
Location
South Lyon, Michigan
Product
Rosewe Dress
Cons
  • Poor quality
  • Cannot get refund
  • Item not as shown online
Reason of review
Bad quality
Loss
$30
Preferred solution
Full refund

Other Product Review

Ordered c2 outfits extra large they srrived andcit read xl but it was a x small
View full review
ID
#700972 Review #700972 is a subjective opinion of poster.
Location
Greenville, Pennsylvania
Reason of review
Not as described/ advertised
New Reviewer

Rosewe Refund Policy Review

I want a refund from my order .
View full review
ID
#700878 Review #700878 is a subjective opinion of poster.
Location
Brockton, Massachusetts
Reason of review
Problems with payment

Review in Footwear and Clothing category from Omaha, Nebraska

Im trying to track my package
View full review
1 comment
#1034416

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#700183 Review #700183 is a subjective opinion of poster.
Location
Omaha, Nebraska
Product
Rosewe Clothing
Reason of review
Order processing issue

Horrible

I had an horrible experience with this company. I have been trying to get a refund for over 2 months. The clothes that I purchased were too small. The sizing was all wrong. These clothes are not made for americans. Its stated in the returns that you are able to return with a refund but I have tried on several occasions. I have attempted to return them but they refuse to provide me with a return address. Do not buy from them..WARNING!!! I am still waiting...stay away from this company. The clothes look nice on the site but believe me stay away.
View full review
1 comment
#1034417

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#700073 Review #700073 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
Rosewe Clothing
Cons
  • Sizing
Reason of review
Bad quality
Loss
$102
Preferred solution
Full refund
New Reviewer

Spamming half a year, support is foling me

My mail address is spammed by rosewe.com (and rotita.com) with their newsletters since half a year. I don't have any account at these pages. I have opened a customer support ticket but despite the fast answers of the customer service, they don't stop spamming me. Even...
View full review
View full review
1 comment
#1034418

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#699967 Review #699967 is a subjective opinion of poster.
Reason of review
Spam, Customer Support is fooling users
Preferred solution
Deletion of my email address

Rosewe - Jumper Review from Baltimore, Maryland

I am a dissatisfied ROSWE customer. The jumper I ordered arrived in a timely manner but it did not look like the photo on Facebook. The pant legs balloon instead of looping up as indicated. Also the fabric is a VERY poor quality. I will not be a repeat customer and will advise others who I raved about the Roswe website NOT to waste their time or money!
View full review
1 comment
#1033885

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

ID
#699407 Review #699407 is a subjective opinion of poster.
Location
Baltimore, Maryland
Reason of review
Not as described/ advertised