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1.4 Based on 494 reviews
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  • Customers like
    • Very disatisfied 16
    • Bad 7
    • Horrible costumer service 6
  • Customers don't like
    • Cannot get refund 20
    • Poor quality 19
    • Cannot return 18
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  • From mobile
  • Sep 20
  • #922159

I order a dress for my bday a week ago n paid for expess delivery but guess what they took my money but i have no dress no confirmation number for the dress n i cant get in contact with anyone no one a answered my call or anything n when u call the number u just get a recording they need to look into this company its sad they just using folks like they want

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I placed an order two weeks ago, i received an email stating my order has been shipped with the tracking number LT171886776CN. I have not received my order. I've been trying to reach out to your company and has beef very unsuccessfully! Please contact me on 240-899-4633 regarding my order or refund my money back. This is my first time ordering with your company. Thanks

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  • From mobile
  • Sep 18
  • #921108

I paid for 1 to 2 day shipping n haven't received my dress yet n i order it last sat cant get a respond what kind of mess is this

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  • From mobile
  • Sep 17
  • #920456

I order a white dress and i didnt get it yet

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  • From mobile
  • Sep 07
  • #914423

I have paid for a dress on here and haven't seen or heard anything yet .

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  • From mobile
  • Sep 03
  • #912412

Absolute scam! Ordered otem arrived faulty looking nothing like the picture. Emailed over 6 times to return then they saod there was no address to return to and repeating therself asking for my order if when i had already given them it sending me automated emails. Scam!!! Family member who is a journalist and i will be definitely advising him about this for the news. Disgrace!

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I placed an order and it never came. I gave the company the benefit of the doubt because they are over seas. I read some reviews and most said that the items took long to receive like months. So i waited. I then tried to contact the company and found that i couldnt log it and they did not respond to my emails. I tried to dispute with my bank, they said call paypal. I called paypal and they refuse to refund my money. Because of a time frame... Read more

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I made a purchase in July 4th and never got my purchase . comoany will not resend or even give a refund and making a ticket on yhis dosent helo yhe comoany is fraud tbwy offered me 60 percent refund. Hirriable experience Read more

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  • From mobile
  • Aug 15
  • #900701

Im am trying to return a jacket which is to small for a larger size how do i go about doing that order#rr1608010323567367,i need to exchange it for larger size please contact me.Tjank you AndreaDodson 3137725367

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  • From mobile
  • Aug 13
  • #899792

Paypal did not stand behind a US customer against China and their dishonest practices. They told me to mail products back and I would have to pay the Shipping for a product that wasn't what I ordered. I said forget it as the shipping costs were more that the item. I will never buy from Rosewe again Ever!!! Ashamed of PayPal too. I don't use them either.

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