Item received but too small. No return paperwork included in shipping. I had to hunt down through there website regarding return. Only e-mail available and although they acknowledged my request for direction, they told me they would contact me in 1 business day. That...Read more
Ordered 3 items from Rosewe, with PayPal. Payment was taken immediately, and the items arrived within a week. So far, so good. Until I saw the garments. They could best be described as total ***. A too short, too wide sweater dress, which had a size label sewn on the...Read more
Tried to return item and it kept saying I had the wrong order number. Order # RR1702210033229012Read more
Rosewe Website Review
by anonymous #1023648
I placed an order for 2 swimsuits. My payment has gone through but when i go to check status, its nothing there. Its like i never ordered it. What can i do?
Rosewe Customer Care Review
by anonymous #1022403
DON'T BUY FROM THIS COMPANY. They won't let you return or exchange anything. Their excuse is that they are located in China. Will never shop with them again.
Short Review for March 15, 2017
by anonymous #1021302
BUYER BEWARE: Item never was delivered. The shipment was to be delivered one month after ordered, which seems like a long delivery time. I did not know this was a Chinese company, which was the reason for late shipment. I just wished I would have gotten the item. Lesson learned.
3 Bathing Suit Review
by anonymous #1019737
Ordered 3 bathing suits, they came to small and fit really weird. I tried to and for a ticket and it won't recognize my order number. Says that isn't it even though I have it saved from email. What can I do?
Nearly impossible to figure out how to start a return process. First you have to hunt around the whole website in order to find just the right tabs to click. Careful, they are hidden. Even after jumping thru many hoops, they ignore all of your attempts to contact them....Read more
I have spend a lot of time over the last month trying to get satisfaction from this very incompetent company. I ordered three items on January 20th 2017 and never received them. After a month of trying to get a refund, they offered to me today, a credit to purchase...Read more
Ordered 3 swimsdresses In January & have received nothing, unable to contact. $75 dollars. Yes, I did receive email they had received my payment. Nothing since. I am sick about this. My husband was right, I have terrible luck ordering on line. What's the deal with this...Read more
I ordered a sweater from Rosewe which after one month of not showing up, I was unable to submit a "ticket number" because their site wouldn't recognize my order number, which they sent me. After six weeks my sweater arrived, two sizes too small with clear plastic...Read more
Sent an order in January and it has travelled everywhere but here.I am so fed up. I am at 1500 Ocean Bay Drive, Unit F6, KEY LARGO, Florida 33037. This order has been as close as 1 hour away twice and the next time I look it is in Georgia. I have my original order and...Read more
Ordered four items costing over £90 and they want to offer my 60% of the cost less and duty tax that has to be paid for the return of the items and I also have to pay for postage. The items delivered where supposed to be large and all the items were either a small or...Read more
Rosewe is a fraud. I ordered an item from them and it is terrible. I have left messages for them and they never answer back. I have a ticket number and still no response. There clothes are awful. The material and sewing is so cheap looking. The size is no where near...Read more